TERMS & CONDITIONS
General Requirements
· No minimum order required.
· You must have a pet industry related business.
· Copy of your State Reseller Certificate is required.
· Advance payment for all orders.
· No eBay or similar auction websites.
Payment Method
· Credit card payment accepted: VISA / MASTER / DISCOVER.
· COD (Money Order or Cashier’s Check only – additional $10.50 charge).
· Personal or Company checks accepted (orders will be shipped once check clears).
Shipping & Handling
· All orders will be shipped via UPS Ground (expedited services available at additional cost – please email sales@puppiaus.com to inquire about these services).
· Please allow 2-3 business days to process your order.
· Orders under $500.00 incur $5 handling fee (in addition to shipping charges – actual UPS published rates).
· Backorders are cancelled unless we are notified.
Drop Ship
· Dropship accounts will be required to deposit $300.00 at time of account set-up.
· All Dropship orders incur a fee of $5.00 per order plus shipping & handling.
· Payments will be deducted from the deposit and when account is depleted, deposit will be required again.
· Images of products may not be used without prior written authorization.
Discount
· Handling Fee is waived for orders exceeding $500.00.
Return Policy
· Please inspect your items upon receipt as returns are only accepted for defective items. |